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3 ways working at Disney has shaped my business

Aug 17, 2017

Work it Wednesday; ep. 01

Did you see my live video on facebook?! I was super nervous! It was my first facebook live and the first of my new series; Work it Wednesday! I talked about that time I worked as a Character Performer at Disney World and the business lessons I learned through the training and classes Disney offered!

Here’s what we talked about!

  1. Set expectations… and then exceed them!

    Disney is famous for exceeding expectations! You know when you’re planning a Disney trip that you are sure to experience lots of magic, but Disney makes it a point to create ‘magic moments’ for guests as often as possible. They have empowered their cast members to make magical moments happen for guests and encourage those as often as possible!

  2. Keep Moving Forward!

    Walt Disney said, “Around here we don’t look backwards for very long. We keep moving forward, opening up new doors and doing new things, because we’re curious…and curiosity keeps leading us down new paths.”
    Mistakes, rejection, no sales, bad times… they happen. It just does. That’s part of being a business and figuring out what works, and what doesn’t work. It’s only truly bad if you don’t keep moving forward afterwards. I know you’ve seen those inspirational clips about famous people overcoming their setbacks and becoming successful beyond their wildest dreams. People like Walt Disney, Steve Jobs, Oprah, J.K. Rowling, and so many more. And if you haven’t, go check out this one ASAP.

  3. Be Kind.

    You never know what someone else is going through. In the video I talked about meeting a family spending time at Disney World after their son passed away from a terminal illness and how you never know the impact that you doing your job can have on someone. This is one of many reasons why family formals at weddings are so important to me and why it doesn’t bother me when family members are taking photos at weddings (more on that here).

Check out the video below and be sure to tune in next week for the 3 marketing mistakes small businesses are making that are costing them $$$.

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